Are you looking for Award Winning IT Support in London?
What to look for in your IT Support Services
You are looking for a new IT support partner or perhaps thinking of outsourcing your IT support needs? Here are a few qualities to look out for that will ensure te service complements your business.
Fit Around You
You don’t work 9 to 5 and nor should your IT service provider. 12 hours support for customers as standard, 24 hour cover with business-critical requirements, proudly delivered by our UK-based team of experts
Whilst cost should not be your top priority in choosing an IT support provider, you should look for an all-inclusive Service. Unlimited on-site and remote support should be a part of the service.
A proactive service is key to ensure issues are spotted before they impact your business. This must be backed up by regular detailed reporting to keep you informed and in control.
Look for a service hat gives you guaranteed rsponse times and a number of ways to make contact. confirm the service levels by speaking to a few existing customers,
Suppliers with qualified staff and certifed partnerships are key. Look for experience and ask about the engineers qualifications. IT evolves rapidly and they need to stay up to date to give you the right service.
You should not be tied to a long term contract and have the flexibility to make changes. Your business needs change and so should your IT Support service.
Without an IT Roadmap how do you know where you are going?
With your own dedicated Service Delivery Manager, access to highly skilled cloud, network and application Consultants and Engineers you will have a clear IT roadmap to keep your systems on track to support your business growth.
Your monthly or weekly report which will also include your roadmap will include the status of all your services, systems and devices as well as your equipment warranty status, usage and security configuration.
Check out a Status Report
Become more Resilient, Secure and Agile
Irrespective of your industry, Information Technology is at the heart of all businesses. to get the best return from your IT investment, you need the best performance, resilience and reliability and most importantly security from your systems.
With our managed IT services in London and across the UK, working with you, we can take care of the technology while you focus on the things that matter such as your business growth and expansion.
We have developed systems and processes in accordance to industry standards with a unique transparent reporting system keeping you informed and in control.
Access to a team of specialists
We have a highly experienced team with expertise in servers, applications, cloud and of course cyber security.
Working with you to understand your business goals and needs, we can complement your team or deliver a fully managed design, implementation and support service. you can have as much or as little help as you need with our tailored consulting services.About Us