Cambridge Support have kicked off the year with welcoming another Technical Lead. But towards to the end of last year we also welcomed a Network Engineer Apprentice and a Technical Consultant. We are very excited about the Cambridge Support growth in 2023 and are looking forward to a successful year.
Matthew, Technical Lead
Working in similar roles in the past in the shipping industry, we are glad to have Matthew onboard and look forward to seeing him grow in his role.
Hereโs a little more about Matthew:
๐ช๐ต๐ฎ๐ ๐ฑ๐ผ๐ฒ๐ ๐๐ผ๐๐ฟ ๐ท๐ผ๐ฏ ๐ฒ๐ป๐๐ฎ๐ถ๐น?
My job entails communicating with customers to fix critical issues as well maintaining a high level of service for our customers.
๐ช๐ต๐ฎ๐ ๐ฑ๐ผ ๐๐ผ๐ ๐น๐ถ๐ธ๐ฒ ๐บ๐ผ๐๐ ๐ฎ๐ฏ๐ผ๐๐ ๐๐ผ๐๐ฟ ๐ท๐ผ๐ฏ?
I like that each day is different and there is always something new. Also, the team is fantastic to work with.
๐ช๐ต๐ฎ๐ ๐ฑ๐ผ ๐๐ผ๐ ๐น๐ถ๐ธ๐ฒ ๐๐ผ ๐ฑ๐ผ ๐๐ต๐ฒ๐ป ๐๐ผ๐ ๐ฎ๐ฟ๐ฒ ๐ป๐ผ๐ ๐๐ผ๐ฟ๐ธ๐ถ๐ป๐ด?
I enjoy taking on many DIY projects, from rebuilding old wardrobes, to building a new decking for the garden.
๐ช๐ต๐ฒ๐ฟ๐ฒ ๐ถ๐ ๐๐ผ๐๐ฟ ๐ณ๐ฎ๐๐ผ๐ฟ๐ถ๐๐ฒ ๐ฝ๐น๐ฎ๐ฐ๐ฒ ๐ถ๐ป ๐๐ต๐ฒ ๐๐ผ๐ฟ๐น๐ฑ?
Spain
๐ช๐ต๐ฎ๐ ๐ถ๐ ๐๐ต๐ฒ ๐ผ๐ป๐ฒ ๐๐ต๐ถ๐ป๐ด, ๐๐ผ๐ ๐ฐ๐ฎ๐ปโ๐ ๐น๐ถ๐๐ฒ ๐๐ถ๐๐ต๐ผ๐๐?
My partners cooking.
๐๐ณ ๐๐ผ๐ ๐ฐ๐ผ๐๐น๐ฑ ๐ต๐ฎ๐๐ฒ ๐ฎ๐ป๐ ๐๐๐ฝ๐ฒ๐ฟ๐ฝ๐ผ๐๐ฒ๐ฟ, ๐๐ต๐ฎ๐ ๐๐ผ๐๐น๐ฑ ๐ถ๐ ๐ฏ๐ฒ?
Time Travel.
Mark, Technical Consultant
In November 2022, we had Mark, a Technical Consultant join Cambridge Support. Being very experienced in his field we were glad to welcome him to the team.
Hereโs a little more about Mark:
๐ช๐ต๐ฎ๐ ๐ฑ๐ผ๐ฒ๐ ๐๐ผ๐๐ฟ ๐ท๐ผ๐ฏ ๐ฒ๐ป๐๐ฎ๐ถ๐น?
As one of the consultants at Cambridge Support my job can be varied. I work with clients to identify issues and requirements, plan out and detail how we can meet these and then work to deploy solutions.
๐ช๐ต๐ฎ๐ ๐ฑ๐ผ ๐๐ผ๐ ๐น๐ถ๐ธ๐ฒ ๐บ๐ผ๐๐ ๐ฎ๐ฏ๐ผ๐๐ ๐๐ผ๐๐ฟ ๐ท๐ผ๐ฏ?
The flexibility and variety of work. Each project can be both similar and uniquely different.
๐ช๐ต๐ฎ๐ ๐ฑ๐ผ ๐๐ผ๐ ๐น๐ถ๐ธ๐ฒ ๐๐ผ ๐ฑ๐ผ ๐๐ต๐ฒ๐ป ๐๐ผ๐ ๐ฎ๐ฟ๐ฒ ๐ป๐ผ๐ ๐๐ผ๐ฟ๐ธ๐ถ๐ป๐ด?
A healthy mixture of hiking, music, and gaming. Not always in that order!
๐ช๐ต๐ฒ๐ฟ๐ฒ ๐ถ๐ ๐๐ผ๐๐ฟ ๐ณ๐ฎ๐๐ผ๐ฟ๐ถ๐๐ฒ ๐ฝ๐น๐ฎ๐ฐ๐ฒ ๐ถ๐ป ๐๐ต๐ฒ ๐๐ผ๐ฟ๐น๐ฑ?
Not sure I have a favourite, but I have several places Iโd like to see, Austria and Canada are next on the list!
๐ช๐ต๐ฎ๐ ๐ถ๐ ๐๐ต๐ฒ ๐ผ๐ป๐ฒ ๐๐ต๐ถ๐ป๐ด, ๐๐ผ๐ ๐ฐ๐ฎ๐ปโ๐ ๐น๐ถ๐๐ฒ ๐๐ถ๐๐ต๐ผ๐๐?
My home Desktop setup, or maybe hot sauce.
๐๐ณ ๐๐ผ๐ ๐ฐ๐ผ๐๐น๐ฑ ๐ต๐ฎ๐๐ฒ ๐ฎ๐ป๐ ๐๐๐ฝ๐ฒ๐ฟ๐ฝ๐ผ๐๐ฒ๐ฟ ๐๐ต๐ฎ๐ ๐๐ผ๐๐น๐ฑ ๐ถ๐ ๐ฏ๐ฒ?
Teleportation, no more waiting around at airports!
Ryan, Network Engineer Apprentice
Towards the end of 2022 we had Ryan join Cambridge Support, as our Network Engineer Apprentice. Working in similar roles in the past, he is the youngest in the company and has fit right in. We are excited to see how he progresses in the coming months and years.
Hereโs a little more about Ryan:
๐ช๐ต๐ฎ๐ ๐ฑ๐ผ๐ฒ๐ ๐๐ผ๐๐ฟ ๐ท๐ผ๐ฏ ๐ฒ๐ป๐๐ฎ๐ถ๐น?
My job entails a range of things, this could be from communicating with customers to fix time critical issues to dealing with basic issues that need to be handled.
๐ช๐ต๐ฎ๐ ๐ฑ๐ผ ๐๐ผ๐ ๐น๐ถ๐ธ๐ฒ ๐บ๐ผ๐๐ ๐ฎ๐ฏ๐ผ๐๐ ๐๐ผ๐๐ฟ ๐ท๐ผ๐ฏ?
The thing I like most about my job is the variety of all the different calls with no two calls being the same.
๐ช๐ต๐ฎ๐ ๐ฑ๐ผ ๐๐ผ๐ ๐น๐ถ๐ธ๐ฒ ๐๐ผ ๐ฑ๐ผ ๐๐ต๐ฒ๐ป ๐๐ผ๐ ๐ฎ๐ฟ๐ฒ ๐ป๐ผ๐ ๐๐ผ๐ฟ๐ธ๐ถ๐ป๐ด?
When Iโm not working, I often spend time looking at video editing, but also upgrading my home network getting a maximal performance out of it.
๐ช๐ต๐ฒ๐ฟ๐ฒ ๐ถ๐ ๐๐ผ๐๐ฟ ๐ณ๐ฎ๐๐ผ๐ฟ๐ถ๐๐ฒ ๐ฝ๐น๐ฎ๐ฐ๐ฒ ๐ถ๐ป ๐๐ต๐ฒ ๐๐ผ๐ฟ๐น๐ฑ?
I donโt have a particular place that is my favourite, although I must admit that Mexico has very nice beaches.
๐ช๐ต๐ฎ๐ ๐ถ๐ ๐๐ต๐ฒ ๐ผ๐ป๐ฒ ๐๐ต๐ถ๐ป๐ด, ๐๐ผ๐ ๐ฐ๐ฎ๐ปโ๐ ๐น๐ถ๐๐ฒ ๐๐ถ๐๐ต๐ผ๐๐?
I donโt think I could live without my phone or laptop; they play a large part in my life.
๐๐ณ ๐๐ผ๐ ๐ฐ๐ผ๐๐น๐ฑ ๐ต๐ฎ๐๐ฒ ๐ฎ๐ป๐ ๐๐๐ฝ๐ฒ๐ฟ๐ฝ๐ผ๐๐ฒ๐ฟ ๐๐ต๐ฎ๐ ๐๐ผ๐๐น๐ฑ ๐ถ๐ ๐ฏ๐ฒ?
I would like the power to know everything, it would be very beneficial.
Join Our Team!
Cambridge Support is always growing, and we are always in the lookout for new talent. We would be happy to hear from you. Please email us at ask@cambridgesupport.com attaching a CV. Join our fun and friendly team today and discover how exciting it is working at Cambridge Support.
Award Winning Support
We are an award-winning company locally within the Cambridge area. Last year we won two awards at the SME Huntingdonshire Business Awards. The team works excellent together, and it is our team who have got us where we are today. The awards won were for the categories of โService Excellenceโ and โBusiness of the Year less than 50 Employeesโ. Cambridge Support is a customer focused business that provides high levels of customer satisfaction. So, it is no surprise that one of the awards was โService Excellenceโ. Cambridge Support is always seeking to be better and look forward to a bright future.
