Cloud Technology & IT Security Specialists ask@cambridgesupport.com 01223 901 900
IT Support

Award Winning IT Support

At Cambridge Support, we take the stress out of managing your IT infrastructure by maintaining and managing your key systems.

Why Managed Services from Cambridge Support?

Cambridge Support provides Award winning managed IT Support across the UK. Serving as your IT department we manage your IT systems and technology investment so that you can focus on what you do best.

Can Cambridge Support Save You Money?

With our all-inclusive service and streamlined infrastructure you could reduce your costs by 50%

    Get a quote

    How many systems you would like to be supported?

    Users/Desktops: 20


    2000

    Servers/Cloud Services: 2


    250

    Customer Focused Service

    Fast Remote Support and Reliable On-site Support

    Reliable IT Support and systems are crucial for the day-to-day running of your business and must be managed properly.

    Cambridge Support resolves over 90% of issues with rapid response remote support. And if you need a technician in your office, we’ll dispatch one at which is included as standard.

    Meet Our Team

    Fixed Price IT Support

    Package with a Predictable, Scalable IT Budget

    Designed for you by understanding your needs and providing what you need.

    Cambridge Support will cut your IT costs. Services are priced on a predictable, fixed monthly fee based on the number of employees in your organisation.

    Comprehensive Real Time Reporting

    Having a transparent simple to review reporting system that tells you how your systems are operating is critical. Your reporting system from Cambridge Support is a unique service to keep you informed at all times.

     

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    Complete Support

    For All Your Network Equipment, Printers and Users Devices

    All you company devices from PC and Mac to mobile phones, laptops, tablets and laptops are all supported as part of the service.

    Your network Firewall, Switches and Routers will be fully managed for you.

    Even you printers and scanners are covered to give your team a simple point of contact for IT support needs.

    Open book and clear approach

    Simple fixed price monthly fee for all your IT Support needs

    Quick response and immediate access to ticket information

    Our internal SLAs require us to deliver a first response immediately and planned response within 60 minutes

    Manage your data, with included backup and server monitoring

    Let us worry about your data while you focus on running your business

    Unlimited onsite support when you need it

    If we can’t fix it remotely we will visit your office and resolve the issue. Again, this is included in the service at no additional cost

    Choose Monthly, Quarterly or Yearly agreements to fit your needs

    The choice is yours and there are no termination penalties in any way. We want you to use us because you want to and not because of a contract

    FREE Audit and Consultation

    Call us and find out more about our audit and consultation. If you can spare the time, we can visit you, or you’re welcome to come over to our offices in Cambridge and meet some of our team

    Managed and controlled On-Boarding process

    We are aware that changing IT service providers can feel complex. We will provide you your own on-boarding account manager who will deal with everything from talking to your current IT Support to migrating your services such as Office 365, G Suite, email, backups, domain names and so on

    Your own dedicated IT account manager

    Going forward, on top of that we will assign you with a dedicated IT Account Manager who will provide you with a fully managed IT support service, which includes:

    • An in-depth analysis of your current systems
    • Unlimited technical support and maintenance
    • IT Network Infrastructure
    • Network monitoring
    • Management of your third-party services
    • Proactive network and server maintenance
    • Hardware support
    • Regular guidance and business IT strategy

    Claim a free IT Support Audit and Consultation

    Our team of IT experts work with a variety of technologies including Windows and macOS, providing support for any of your servers, desktops, laptops, tablets and smartphones. We can also manage your infrastructure, including your network equipmentemailcloud services and security.

    To help you in choosing the best IT Support partner for your organisation. Take a look at the article from Computer Weekly which you might find helpful.

    To discuss our IT services in more detail, please get in touch with a member of the Cambridge Support team.