Cloud Technology & IT Security Specialists ask@cambridgesupport.com 01223 901 900
Reporting

Service Status Reporting

Do you get reqular reports about the status of your IT systems? If not, you should. Take a look at the transparent and comprehensive report we provide to all our customers as part of our service...

Clear detailed reporting whenever you need it

Having a good managed IT support service in place in one thing but having a transparent simple to review reporting system that tells you how your systems are operating is another. Your reporting system from Cambridge Support is a unique service to keep you informed at all times.

Your IT Services Report will cover every aspect of your IT services. The best way to appreciate what it gives you is to take a look at an example report.

Your report will include many sections detailing the status of devices and services.

Executive Summary

A high level view of of your systems with a simple traffic light system to tell you the status of services

Roadmap

A section providing a rolled-up view of industry security recommendations, business efficiency and continuity planning initiatives applicable to your business

Service Subscriptions

A clear list of your on-going IT services investments and license subscriptions

Supported Devices

This is a section you must take a look at as it automatically captures warranty details, usage issues, security patch status and makes necessary recommendations

Security

No IT report is complete without a cyber-security section giving you confidence or making you aware of any risks

Microsoft 365

With information shared securely from the 365 platform giving you a clear view of your license usage, mailbox statuses and more

Your report from us is unique and not one you can get from any other IT service provider. It can be provided to you on a daily, weekly and monthly basis or as and when you need to view the latest status of your IT systems.

Take a look at a copy and compare it to what you get from your current providers. Contact us and find out how to get this free report.