Clear detailed reporting whenever you need it
Having a good managed IT support service in place in one thing but having a transparent simple to review reporting system that tells you how your systems are operating is another. Your reporting system from Cambridge Support is a unique service to keep you informed at all times.
Your IT Services Report will cover every aspect of your IT services. The best way to appreciate what it gives you is to take a look at an example report.
Your report will include many sections detailing the status of devices and services.
A high level view of of your systems with a simple traffic light system to tell you the status of services
A section providing a rolled-up view of industry security recommendations, business efficiency and continuity planning initiatives applicable to your business
A clear list of your on-going IT services investments and license subscriptions
This is a section you must take a look at as it automatically captures warranty details, usage issues, security patch status and makes necessary recommendations
No IT report is complete without a cyber-security section giving you confidence or making you aware of any risks
With information shared securely from the 365 platform giving you a clear view of your license usage, mailbox statuses and more
Your report from us is unique and not one you can get from any other IT service provider. It can be provided to you on a daily, weekly and monthly basis or as and when you need to view the latest status of your IT systems.