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Incident Response

We can help if the worst happens

We know incidents happen.

Whether it is a security breach, cyber attack or any other internal or external threat, any incident could impact your business’ reputation. We understand the risks – we know incidents can cause financial loss, operational infringement or reputational damage.

That’s why we have an expert incident response team. If your business suffers a security incident, our incident response team can work around-the-clock to get your business back up and running. In addition, we work rapidly to detect, isolate and remove any internal or external threats on your computing infrastructure.

Our incident response process

We have a multi-stage incident response process in place to help get your systems back to normal. This includes:


Our rapid response engineers work towards identifying the source of the security breach, regardless of where it originated. In addition, we fully secure your infrastructure to prevent further security breaches.


Having identified the security breach, our engineers restore your affected systems and infrastructure. For instance, if necessary we recover and restore your data, and get your systems back up and running.


Once the incident is resolved, we provide incident reports and offer recommendations to help ensure your systems are secure from possible cyber attacks in the future.

Why choose Cambridge Support?

Cambridge Support can rapidly get your business back up and running in the event of an incident.

Our team has over 100 years in combined experience in the IT industry, and are trusted by businesses across the region. This is because our qualified and experienced IT professionals work as part of your team, enabling us to provide you with the highest quality service. As we’re a proactive company, we can actively monitor your systems to prevent your business becoming a target for cyber incidents.

Additionally, we offer a free Security Audit that can help prepare your business for the worst.

Get a free security audit