Managed IT and cyber security services in Bedford
As you might guess from our name, we originally launched in Cambridge. Today, however, our head offices are located just a few miles from the heart of Bedford, and we proudly serve clients throughout the surrounding area. Our engineers are strategically placed across the region, ensuring we can offer rapid, reliable support to businesses of all sizes.
We’re also proud to be an employee-owned company, which means our team is fully invested in delivering exceptional results. From quality workmanship and a wealth of experience, to our commitment to service excellence, we strive to provide the highest level of care for each of our clients. Whether you’re considering switching IT providers or looking for a partner to enhance your internal IT team, we’re here to help you achieve your goals.
Customer Focused Service
Fast Remote Support and Reliable On-site Support
Reliable IT support and properly managed systems are crucial for the smooth day-to-day running of your business. We take that responsibility seriously, providing a dedicated team to keep your operations on track so you can focus on what you do best.
In 2024, our customers rated our rapid-response remote support service at 99.2% for resolution and service excellence.
Customer Focused Service
Fast Remote Support and Reliable On-site Support
We know that some issues require an in-person visit. That’s why on-site technician support is included as standard in our services—no unexpected call-out fees or hidden costs. Our experts arrive promptly to handle any hardware-related or complex technical issues that can’t be fixed remotely.
Beyond troubleshooting, we also take a proactive approach. By monitoring systems, implementing best practices, and providing expert guidance, we help prevent potential problems before they occur. With us, you’re not just getting quick fixes—you’re gaining a trusted IT partner committed to your long-term success.
Ask us for a sample copy of one of our monthly reports which are created for all our customers to give them transparency on the status of their environment and systems.
Meet Our Team
Contact us now on 01234 581 800 and discover how to streamline your IT systems
Open book and clear approach
Simple fixed price monthly fee for all your IT Support needs
Quick response and immediate access to ticket information
Our internal SLAs require us to deliver a first response immediately and planned response within 60 minutes
Manage your data, with included backup and server monitoring
Let us worry about your data while you focus on running your business
Unlimited onsite support when you need it
If we can’t fix it remotely we will visit your office and resolve the issue. Again, this is included in the service at no additional cost
Choose Monthly, Quarterly or Yearly agreements to fit your needs
The choice is yours and there are no termination penalties in any way. We want you to use us because you want to and not because of a contract
Managed and controlled On-Boarding process
We are aware that changing IT service providers can feel complex. We will provide you your own on-boarding account manager who will deal with everything from talking to your current IT Support to migrating your services such as Office 365, G Suite, email, backups, domain names and so on